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Nursing Director - IVF

Abu Dhabi, United Arab Emirates
Full time
On-site

Job description

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Reporting Structure
  • Direct Report: Corporate Director Continuum of Care Business
  • Dotted-Line Report: Nursing Executive
  • Direct Reports: Unit Managers, Head Nurses, Infection Control Officers, Quality Officer, and IVF Coordinators
Job Purpose
 
The Nursing Director is responsible for leading and managing nursing and related services across three regions, ensuring high-quality patient care, regulatory compliance, patient safety, clinical effectiveness, and operational efficiency.
The role is responsible for developing and implementing nursing strategies, managing resources and workforce planning, maintaining quality standards, supporting patient experience, and developing nursing staff.
 
What you'll be doing
  • Lead, motivate, develop, and engage the nursing team.
  • Promote a strong culture of quality and patient-centred care.
  • Develop, implement, and monitor the nursing strategic plan.
  • Ensure compliance with healthcare regulations, policies, accreditation standards, and clinical requirements.
  • Manage patient safety, infection prevention and control, clinical risks, incidents, and corrective actions.
  • Plan and manage the nursing workforce and ensure appropriate staffing levels and competencies.
  • Manage nursing resources, equipment, stock, budgets, and operational costs effectively.
  • Build strong relationships with physicians, multidisciplinary teams, patients, regulators, auditors, suppliers, and other stakeholders.
  • Monitor and improve patient experience and satisfaction.
  • Support staff education, competency development, mentoring, coaching, continuous learning, and professional development.
  • Promote quality improvement, clinical excellence, and standardisation across IVF services.
What you need
  • Bachelor's degree in Nursing from an accredited institution.
  • Licensed or eligible for licensing as a Registered Nurse with the relevant Healthcare Authority.
  • Minimum 5 years of nursing management experience, such as Unit Manager or Deputy Nursing Director, preferably within an IVF Centre.
  • Minimum 5 years of clinical experience in IVF.
Preferred Qualifications and Experience
  • Master's degree or specialised qualification in Nursing or a related field such as Healthcare Management or IVF.
  • Experience in a senior leadership position within an IVF Centre.
  • Experience in quality management and continuous improvement within IVF services.
Required Job Skills and Knowledge 
  • Nursing & Allied Health – IVF: Advanced functional knowledge.(Advanced | Essential)
  • Project Management: Working knowledge and practical application of project management principles.(Intermediate | Desired)
  • Data Analysis & Quality Improvement: Advanced ability to analyse and interpret clinical and operational data.(Advanced | Essential)
  • Policies, Procedures & Regulations: Advanced application of nursing and allied health policies, procedures, requirements, and regulations.(Advanced | Essential)
  • Financial Controls & Budgeting: Ability to prepare and monitor budgets, apply financial controls, and manage expenses.(Intermediate | Essential)
  • Quality & Accreditation: Advanced knowledge of quality improvement, quality standards, and accreditation requirements.(Advanced | Essential)
  • Healthcare Legislation: Advanced knowledge of applicable healthcare legislation.(Advanced | Essential)
  • Disaster Management: Working knowledge of disaster management processes.(Intermediate | Essential)
  • Medical-Legal:Basic understanding of medical-legal processes and requirements.(Basic | Essential)
  • Business Acumen: Understanding of healthcare business and operational principles.(Intermediate | Desired)
  • Policy Development: Ability to assist with nursing and allied health policy development.(Basic | Essential)
  • HR Policies & Procedures: Understanding and application of relevant HR policies and procedures.(Intermediate | Essential)
  • MS Office: Intermediate proficiency in Microsoft Office applications.(Intermediate | Essential)
  • English Language: Advanced verbal and written English proficiency.(Advanced | Essential)
  • Bayanaty EMR: Intermediate proficiency in navigating and using the Bayanaty Electronic Medical Record.(Intermediate | Essential)
  • Autonomous Working: Ability to work independently and exercise appropriate judgement.(Advanced | Desired)
  • Client Service: Advanced application of client service principles and service excellence.(Advanced | Essential)
  • Staff Engagement: Advanced ability to engage, support, and collaborate with staff.(Advanced | Essential)
Levels: Basic / Intermediate / Advanced
Importance: Essential / Desired
 
Key Performance Actions
 
Leadership, People Management & Employee Engagement
  • Create and maintain a positive environment that supports employee development, learning, growth, recognition, and a culture of quality care.
  • Promote staff wellbeing and implement initiatives to prevent workplace violence and bullying.
  • Maintain employee engagement through feedback, exit interviews, ethics channels, and action plans.
  • Ensure job profiles, performance development plans, and bi-annual documented performance discussions are completed.
  • Identify high-potential employees and support succession planning, talent development, and talent review processes in collaboration with HR.
  • Develop and monitor workforce skills, competency, and contingency plans to support continuous professional development.
  • Ensure effective onboarding, orientation, preceptorship, probation sign-off, and availability of signed job profiles.
  • Maintain professional conduct and compliance with the organisation's Code of Business Conduct, Ethics, and Disciplinary Code.
  • Partner with Recruitment to attract and select competent employees and monitor vacancy turnaround/time-to-fill.
Key Measures: Employee engagement, recognition initiatives, succession and talent plans, performance plans, skills/workforce plans, onboarding records, probation completion, disciplinary compliance, and time-to-fill vacancies.
 
Quality Care, Compliance & Clinical Standards
  • Lead multidisciplinary quality-care initiatives and ensure KPIs, Quality Improvement Plans (QIPs), action plans, and regulatory requirements are implemented and monitored.
  • Support the development, review, standardisation, and implementation of nursing policies and procedures.
  • Monitor compliance through audits, complaints, incidents, events, accreditation requirements, and regulatory standards.
  • Review clinical performance indicators, identify variances, monitor clinical outcomes, and implement corrective actions.
  • Conduct comprehensive care rounds and ensure appropriate nursing care plans and clinical outcomes are monitored.
Key Measures: Quality KPIs, QIPs, audit results, regulatory compliance, accreditation status, clinical outcomes, action plans, and care-round completion.
 
Nursing Strategy & Operational Performance
  • Develop, implement, and monitor the nursing strategy in alignment with clinical and operational goals.
  • Communicate the nursing strategy, objectives, vision, and organisational values effectively to all relevant stakeholders.
  • Monitor progress against strategic and operational objectives and provide regular feedback on achievements, concerns, and required actions.
Key Measures: Nursing strategy, operational goals, employee engagement index, patient experience index, and strategy/goal tracker reports.
 
Patient Safety, Infection Control & Risk Management
  • Provide leadership and support for Infection Prevention and Control (IPC) programmes.
  • Ensure accurate clinical documentation, data validation, audit review, and timely corrective actions.
  • Identify, assess, monitor, and manage clinical and non-clinical risks to prevent recurrence.
  • Maintain the risk register and ensure risk information, event reports, mitigation plans, and action plans are communicated and followed.
  • Ensure staff receive appropriate risk-management training and demonstrate competency.
Key Measures: IPC programme performance, data validation, audit results, risk register, event reports, mitigation plans, training completion, and reduction in risks/events.
 
Workforce, Resources & Financial Management
  • Develop and manage the nursing workforce plan and ensure positions are appropriately justified and approved.
  • Maintain safe and efficient staffing levels based on patient classification, acuity, workload, and required expertise.
  • Monitor productivity and workforce performance through appropriate dashboards.
  • Manage stock effectively, ensuring appropriate availability, quality, quantity, and cost control.
  • Identify and justify capital resource requirements based on cost, value, quality of care, and patient safety.
  • Ensure effective utilisation and maintenance of capital and other assets.
  • Support other functions in effective cost management, including activity-based costing where applicable.
Key Measures: Workforce plan, staffing efficiency, productivity dashboard, stock levels/variances, activity-based costing, CAPEX budget, asset utilisation, and event reports.
 
Patient Experience & Stakeholder Relationships
  • Build and maintain effective relationships with multidisciplinary teams, nursing committees, physicians, patients, and other stakeholders.
  • Conduct and participate in productive multidisciplinary and nursing committee meetings to achieve agreed objectives.
  • Monitor patient satisfaction and complaints and implement initiatives to improve the patient experience.
  • Develop strong partnerships with physicians to support integrated and high-quality healthcare delivery.
  • Represent and promote the nursing agenda through internal and external forums.
  • Ensure standardised competency frameworks, orientation manuals, addendums, and documentation guides are maintained.
Key Measures: Patient Experience Index, complaint feedback, patient experience initiatives, 360° feedback, meeting participation, peer forum progress, and availability of standardised nursing resources.
 
Learning, Competency & Professional Development
  • Ensure completion of annual competency assessments and mandatory training requirements.
  • Monitor compliance with regulator-defined CME requirements.
  • Drive individual performance and professional development plans, ensuring training records and competency assessments are completed on time.
  • Support nursing student clinical placements and staff enrolment in relevant fundamentals courses.
  • Promote a culture of continuous learning, professional development, research, and knowledge sharing.
  • Conduct learning needs analyses and implement learning strategies based on identified needs.
  • Maintain and update competency frameworks and support unit-based training programmes with documented attendance.
Key Measures: Competency completion, mandatory training, CME attainment, development plans, training records, student placements, course completion, learning needs analysis, research activities, conference presentations, journal submissions, updated competency frameworks, and unit-based training attendance.
 
Required Competencies
  • Manage & Lead People
    • Align decisions with Company values and goals.
    • Communicate direction and align team KPAs with business objectives.
    • Coach, develop, and provide learning opportunities.
    • Recognise and reward contributions and achievements.
    • Promote inclusion, participation, and diverse viewpoints.
    • Handle difficult conversations and conflict constructively.
    • Motivate teams to achieve performance targets.
  • Drive Client Service Excellence
    • Understand and respond to changing client needs.
    • Maintain expertise through continuous improvement and knowledge sharing.
    • Identify complaint trends and address root causes.
    • Keep clients informed and involved in relevant decisions.
    • Implement initiatives to continuously improve client experience.
  • Planning & Organising
    • Develop and implement plans aligned with strategy.
    • Prioritise work, allocate responsibilities, and ensure resources.
    • Adapt plans to changing business needs.
    • Monitor quality, KPIs, and progress against objectives.
  • Build Collaborative Relationships
    • Build effective relationships within and outside the department.
    • Use conflict-management skills to support collaboration.
    • Encourage and integrate diverse perspectives.
    • Demonstrate empathy and understand others’ needs and concerns.
    • Share relevant information with stakeholders.
    • Build and use internal and external networks.
  • Handle Difficult Situations & Conflict
    • Respond tactfully and effectively to sensitive situations.
    • Facilitate mutually agreed conflict solutions.
    • Recognise and respond appropriately to non-verbal cues.
  • Judgement & Decision Making
    • Make timely decisions using relevant information.
    • Assess information and challenge assumptions, gaps, and errors.
    • Adapt decisions and options when new information arises.
 
 
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